We recommend that you change the rechargeable batteries approx. every 6 months. The cells depreciate over time as they are constantly charged and can give a false reading and the Parent Unit can switch back on albeit for a short amount of time – please see below:
- This issue could be due to the holding charge within your Rechargeable Batteries in the Parent Unit
- The Parent Unit uses NiMh Rechargeable Batteries only
- These batteries need to be used correctly, if they are over charged the battery cells that hold the charge can be destroyed and the battery will not fully charge, the Parent Unit can still show the ‘Full Battery Icon’
- It is vital, for optimum performance from this type of battery, to charge for 15hrs before their first use
- To ensure the longevity of your battery life you need to fully charge and fully discharge periodically, this keeps the cell life to a maximum
- If you are unsure about your battery performance, please replace the Rechargeable Batteries with 3 x AAA NiMh (available from all good retailers) approximately every 6 months.
Also, have you tried swapping over the AC Adaptors that were provided with your monitor? These are interchangeable between the Nursery and Parent unit.
Can you please try this and refer to the following “Establishing Power Supply to your Monitor”:
Establishing Power Supply to your Monitor
It is important to establish which component is causing the problem should you be experiencing a loss of power to your monitor:
- Firstly, remove all batteries from the Parent Unit. If the unit is powered by batteries this will not allow us to test the mains power effectively
- Switch the AC Adaptors between the units. The adaptors are interchangeable
- When the mains power is established to the Parent Unit the green power button will light up
- If the green power button does not light up it will be the AC Adaptor at fault
- Now insert your rechargeable batteries
- When the Parent Unit is plugged into the AC Adaptor for re-charging purposes, the Parent Unit the green power button will light up and also the sound lights on the front will rise
- This indicates that the batteries are charging
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