Firstly can you reconnect the Sensor Pad to the Parent Unit using the following information as it may have lost connection:
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• Power off the Parent & Camera Unit – remove batteries from both units for approx. 20 seconds and then replace
• Power ON the Camera & Parent Unit and press the settings icon on the Parent Unit screen
• Please Note: you have approx. 15 seconds to carry out the following steps before the alarm sounds. If this happens you will need to start again
• Press the pairing icon (bottom left icon) to enter pairing menu
If there is a red bin in the top row press this and a red TICK icon will show:
• Press the red TICK icon to delete the red bin
• Press and hold the blue cross until it turns to a blue circle
• The green power light on the Parent Unit will flash slowly to indicate connecting
• Once connected the red bin will appear again to indicate the Sensor Pad is connected
If there is no red bin icon in the top row press and hold the blue cross until it turns to a blue circle:
• The green power light on the Parent Unit will flash slowly to indicate connecting
Once connected the red bin will appear again to indicate the Sensor Pad is connected
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In addition to this, as baby grows, becomes more mobile in the cot, coupled with extra layers, wet nappy, lying on their sides, hunches and in a favourite corner of the cot - these can make it harder for the pad to detect baby's movements.
In such instances the sensitivity may need adjusting to allow for this as, the Sensor Pad can detect movement over the whole of the surface of your baby’s mattress, from corner to corner if it is at the correct level. Additionally it may be that the sensitivity has accidentally been changed in the settings, this can happen.
Therefore, we firstly need to establish why this is occurring, whether your Sensor Pad is at the correct level for your baby`s mattress so can you please carry out the “Four Corner Test”, please see below for information on how to do this:
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NOTE: Please follow step 2 within 20 seconds after turning ON both units otherwise the movement alarm will sound.
Your baby must NOT be in the cot during this test.
Firstly, please check the level that the sensitivity is set to, this is done by following these steps:
• Switch the Camera Unit & Parent Unit ON
• Tap the settings icon
• Tap the Sensor Pad Icon
• Tap the – (lower) or the + (raise) until sensitivity is at 2 - this is the factory setting and should only be adjusted if required
• Press the Save Icon on the bottom of the screen to save this setting
• Please Note if you do not carry out this step the monitor will revert to the setting it was previously on and you will need to begin again
• Check that the Sensor Pad is in the middle of the cot underneath the mattress:
• *Gently place your hand in the furthest corner of the mattress & and wait for 20 seconds
• If the movement alarm (series of loud continuous beeps from the Parent & Camera Unit) does not sound please carry this out on the remaining corners
• Remove your hand from the mattress and step away from the cot. The Sensor Pad is sensitive enough to detect your movement if you are touching the cot
• **Due to the lack of movement, after 20 seconds the movement alarm (series of loud continuous beeps from the Parent & Camera Unit) will sound from the Parent & Camera Unit
• Step back to the cot and place your hand on the mattress and after a few seconds the alarm will cease as the Sensor Pad will have detected your movement.
*If the alarm sounds when you place your hand in any of the corners please adjust the sensitivity by turning it up another bar as detailed in step 4 and repeat the Four Corner Test again.
**If however the monitor does not alarm when you step away from the cot reduce the sensitivity down 1 level and repeat the Four Corner Test, keep adjusting this until the alarm sounds ensuring that the movements is still detected in all four corners.
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Lastly we do recommend that the CR3032H 3v Sensor Pad battery is replaced every 6 months to prevent false alarms. These can be purchased on line from battery retailers and also Amazon UK.
If you have any further queries do let us know.
AC115 activate/deactivate pause/hold
To activate/deactivate the pause/hold function:
• On the Parent Unit: press the Pause Sensor Pad button (OK button) to activate & the H will show on the Parent Unit screen
Press again to deactivate
• On the Nursery Unit: press the Pause button to activate & the H will show on the Parent Unit screen
Press again to deactivate
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